Provide call help buttons to ensure your support teams – such as maintenance, quality, and material handling – are responding to issues quickly.

Notify the exact department you wish to be alerted, as easy as the press of a button. Then let our tracking system record response times and resolution times, along with who responded, and what the issue was. Create calls for maintenance, team leaders, quality, material delivery, and more. The reporting will give insight as to how often these types of calls are being made, and where in the plant they typically occur, along with average response times.

FROM OUR 10in6 OPERATOR CONSOLE, SHOP FLOOR PERSONNEL CAN SEND ANDON CALLS TO TEAM LEADERS, QUALITY PERSONNEL, MAINTENANCE OR OTHER GROUPS

ANDON CALLS MODULE FEATURES

Working from our 10in6 Operator Console, shop floor personnel can send out a call for assistance directly to qualified shop floor team leaders who are able to assist. With this module you can improve efficiency by eliminating the anomalies that impact your production processes.

Never lose track of the call and the results

Drive efficiency while supporting line personnel

Optional integration with 10in6 Issues Tracker

CREATE CUSTOM CALLS

We will help you create custom calls for your shop floor:

Maintenance
Team Leaders
Quality
Material Delivery
& more

RAPID SUPPORT

With the press of a button, your personnel have immediate access to a support team.

Support for text & e-mail alerts
Highlight on 10in6 Real Time display boards

UNIQUE TRACKING SYSTEM

Record response times
Record resolution times
Track the personnel who responded
Receive a report of the issue

WHAT OUR CLIENTS SAY

“10in6 is a catalyst for the manufacturing team. Quality, Engineering and Maintenance are all using the same data, working with a more united focus on the issues.” – Production Manager, Stackpole International

“I use the mobile views everyday. I look at them before I go to bed and after I get up. I can quickly see if reject rates are high or there is excess downtime and get touch with the support team immediately. I don’t have to come in and check my emails to see what happened on afternoon shift yesterday, I already know what happened and what we need to focus on” – Production Manager, Stackpole International

“We are now data driven; not best guess driven. Before 10in6 the shift foreman used to put a line on a report about an issue, but we had no idea how big of a problem it was, how much production was lost because of it. Now we prioritize issues based on the impact on production, not how many times we hear about an issue.” – Division Manager, AMPI

“I keep 10in6 open on my desk all the time. I can constantly see how production is going, even minute by minute, plus any downtime reasons. If I see longer downtime happening I can quickly start a reaction plan.” – Production Manager, Aprilaire

AUTOMOTIVE &
AUTOMOTIVE SUPPLIERS

“10in6 helps us to cut through the noise to identify the real constraints. This allows us to focus our resources on the right issues. Which has led to many improvements with a positive impact to OEE.” – Senior Operations Manager, Automotive Safety Components Plant